Returning a Item

We hope you will be completely satisfied with any product purchased from us, but if for any reason you are unhappy with your purchase please return it to us (unused/unworn/still in original packaging).

Under distance selling regulations you may cancel your order by returning any item up to 7 days from the day after delivery. However, with the added advantage of the BeBe Leisure Ltd. guarantee you have 14 days where we will replace or refund your purchase price in full.

Please indicate on your delivery note or compliment slip the item(s) you are returning and the reason. For information on how to return your goods please ring 08700 345627. Customers should obtain proof of postage when returning goods to us. It is also advised that for high value goods they are sent by recorded delivery service as we can not be responsible for non delivery of returned items:

BeBe Leisure Ltd., 1st Floor Bristol & West House, 39-41 Boutport Street, Barnstaple, Devon, EX31 1SA, UK

Please bear in mind the following:

1. When you receive items you have ordered, we recognise that you will want to try them on to ensure the fit and feel is as you envisaged. Many of our products are worn next to the skin, so please bear this in mind when trying them on and wear underwear beneath.

2. Please remember, we can only issue you with a refund if the returned product concerned is in a fully re-saleable condition.

3. Many of our products have swing tickets attached which explain something specific about the item. Do not remove these swing tickets. If they are found to have been removed, we will be unable to offer a refund.

4. Return postage and packing costs will be met by the customer but no postage and packing charges will be added for exchanged items. Customers should obtain proof of postage when returning goods to us, as we cannot be held responsible for parcels lost on return to us.